My wireless controller won't sync with the receiver. What should I do?

Make sure a proper connection is established by following these steps:

  • Plug in the Wireless Gaming Receiver,
  • Power ON your wireless controller,
  • Press and hold the Sync button on the Wireless Receiver until the light blinks, and
  • Press and hold the sync button on the top of the controller until the Xbox Guide button lights begin to rotate.
  • Some issues may be a result of an outdated or improperly installed driver, please contact for instructions on how to resolve driver issues.
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